Order: Order online through PayPal, or contact your local distributor (Japan, USA, UK, Czech and Australia) directly. Please confirm ship to address, name and telephone number (required by express shipping) during payment. Please allow about one week for kits preparation and about two weeks for assembled kits preparation. Should you have any questions, please send email to rong@ustc.edu.

Payment: You can pay USD by credit card or debit card through PayPal and don't have to setup a PayPal account. Your credit card information is protected by PayPal. Your receipt will be sent to you via email by PayPal. Payment through skrill.com (moneybookers) in Euro or GBP is also accepted if you place an email order.

Refund policy: Refund is not provided.

Shipment: We have shipped our products through post office registered AIR parcel service from China to many countries. We will declare as commercial sample of ham radio kits and accessories and the actual value. The normal lead time per our past experience is 7~30 days (varies by countries, mostly 10~21 days). If you need to receive them quickly, please consider EMS (Express Mail International), Fedex, or DHL and check the freight with us.

Tracking: After shipment, you will be notified of the tracking number through PayPal. You can track online on Registered Air Parcel Tracking, EMS Tracking or your country's post office tracking site.

Customs Clearance and Import Duty: The buyer bears the responsibility to clear customs and pay import duty (tax) if it applies, however, we are glad to provide invoice by email per request to facilitate the buyer. For importing assembled units, customs in some countries may need certificates like FCC or CE. At this moment, sorry but they are not available. You are encouraged to check with your local customs before your order if you are not sure.